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A User ID and a Strong Authentication Password are required to access your online account. If you do not have this information or are having difficulties accessing your account, please contact us.

Security Reminder

First Mercantile will never ask for any personal information other than your User ID, password and occasionally, a secondary password when accessing any of your firstmerc.com accounts. We will never request personal information through email. If you receive an email claiming to be from First Mercantile asking for personal information, do not respond to that message and delete it immediately.