Administrators

Plan Management for TPAs

First Mercantile partners with TPAs by providing leading edge technology, including automated reporting and recordkeeping services.

The secure TPA web site is a valuable resource to help TPAs work efficiently and profitably. There is access to a wide array of real-time reports to help you manage plan administration. Many web features are advantageous in dealing with the technical and compliance aspects of plan management.

• For year-end filings, we proactively generate financial statements in one consolidated real-time report to help you expedite your 5500 filing process. These comprehensive financial statements include individual schedules.
   
• TPAs have the ability to submit distribution requests and check the status of in-process distributions through our online paperless distribution service. You can also submit requests for required minimum distributions and loans.
   
• TPAs can schedule and receive an array of reports through e-Reports. You select the report you want, the format that best suits your needs, the email addresses to which you would like the reports sent, and the frequency you want the report.
   
• E-Maintenance lets TPAs change and add vital participant information. You can update basic information for an existing plan participant and enter basic information and investment elections for new participants.
   
• The e-Deposit service facilitates accurate, secure and quick transmittal of a plan's employee deposit information. You have the ability to submit the file securely through e-Deposit. First Mercantile will streamline the rest of the process for a correct transmittal of employee contributions to their accounts.
   
• You can customize an account statement for each company plan through our Statement Design tool. Explore the options available and choose the sections appropriate for each plan.
   
• Plan Message allows you to create and post a message or commentary on plan participants' account statements. Use this feature to communicate any compliance or regulatory updates, a change in plan provisions or any other pertinent communication.
   
• You can choose the Send a Message option to send a message with a file to a First Mercantile department. This tool is a secure way of transmitting information to us.

For a comprehensive web demonstration, please contact the First Mercantile Sales Department.